Once you have placed your favorites in the shopping cart, and complete the process of entering shipping and payment details, soon you will receive email notification and text message in your registered mobile no, saying ‘order placed’ along with an estimated delivery date.
What I have to do if amount debited from my account but I did not receive an Order ID?
Please write us a mail at firstname.lastname@example.org. Banks can take up to three business days to credit your account. Please wait for the reversal to be completed by your bank. Verify whether the transaction has been reversed by looking at your bank account statement and place a new order.
When I’ll receive invoice for placed order with Aslidesi?
After your order has been confirmed you will receive invoice in your email, also you can see the invoice for a specific order or print your invoice by going to your orders and select Invoice next to the appropriate order details.
How can I take benefit of “Tier price” discount on quantity?
At Aslidesi, when you are making a purchase, you are buying directly from the manufacturers or producers, some of our sellers offering discount on quantity, more you buy, better deals and discounts you get. For that increase the no’s in your selected products, automatically cost will be reduced. So buy more, and save more with us.
I am a reseller, how can I purchase at wholesale rate from Aslidesi?
At Aslidesi, for every product there is a price tier, in which quantity along with prices are mentioned. You can select your desired quantity. When you are buying in bulk, you are saving more by not only purchasing at a wholesale rate, but also getting better deals.
Also some suppliers offering “contact for price” facility, you have to fill the contact form for better deal, suppliers will contact you directly
How “Contact for price works” works at Aslidesi?
At Aslidesi some suppliers are selecting “contact for price” option, so that wholesale buyer can fill the form with requirement, so that supplier will contact and can offer a good deal. You have to fill the form and once deal will be finalized supplier will change the status and you will be able to add to cart and place order.
What are the various modes of payment available at Aslidesi?
You can use a debit card, credit card, or cash on delivery or UPI payment (G-pay/BHIM/PAYTM) while checking out. It does not allow you to split the total of your transaction and pay with multiple credit cards. Some of our seller does not accept COD order for domestic. For international order you can pay with “PayPal” option also there but COD is not accepted for international orders.
What are the currency Aslidesi is accepting?
You may shop with us at Aslidesi.com using a dollar currency, besides INR. If your order qualifies for Currency Converter at checkout, you can choose to pay with a valid card, and the Payment Total will show the price in the card currency you choose.
How "Cash on Delivery" works? Can I check the package before making a payment?
Yes, one definitely can check the package in front of the delivery guy, before making the payment. One can even refuse to accept the order for the COD option, but for a prepaid order, they need to contact seller to see if they can receive a refund and return their purchase.
How much I Have to pay after placing order? Is there any other hidden charges after invoice?
We work with complete transparency that is the benefit of shopping at Aslidesi. GST is applicable as per the regulations. The total amount charged equal the amount displayed when the order was placed and will be reflect in your invoice. You don’t have to pay any amount over invoiced amount. If anyone from Aslidesi sale channel asking money over invoiced amount please write us to email@example.com
How long will the delivery take and How can I track my order?
Once order has been placed, you will get an estimated delivery date (+/- 2 days), within that period, your order will be delivered. To be able to offer free delivery, some of our seller’s process and ship your item in the most cost-effective manner feasible. So be patient, don’t worry if your things have not yet shipped. To see the progress of your order, go to your orders page. If you click the "Track Package" option, you will be directed to a tracking website where you may get the courier tracking number and the progress of the product shipment.
Door step delivery is available for wholesale order at Aslidesi?
Along with the greater deals and offers available for wholesale price, we provide a door step delivery for any location worldwide.
Is Aslidesi is delivering heavy machineries and other equipment at door step?
Yes, we do our delivery partners are specially trained to deliver heavy appliances. They have specialized equipment that allows them to ensure a damage-free delivery to your door. These pieces of equipment help us reduce damage and improve our clients' overall delivery experience.
Is Aslidesi delivering at any country? for any item with any weight or volume?
At Aslidesi we have different delivery partners for worldwide delivery of Tools and Machineries, Hardware, Farm products, Foods, Spices, Garments, Electronics, House hold goods etc. covering almost all categories of any nature and weight from 50gm to 1000Kg.
How Aslidesi is applying shipping charges?
We apply a standard shipping charges. The cost of shipping items from each product category varies depending on the item, shipment. If we display the "Per Item" pricing in terms of price per unit of product. We put the "Per Shipment" and "Per Item" costs together to get your total shipping cost.
Is it possible to ship all products together?
When you are making a purchase, sellers might be different for different categories. So when you use the Shopping Cart to place an order, you have the option of grouping your purchases into as few shipments as feasible or shipping each item as it becomes available.
Can I change my delivery address or mobile no for placed orders?
Yes, go to your account, select edit, update your address and mobile no. and keep following the pop-up notification, verify yourself from the start, once completed you can save the changes. But once product shipped it is not possible to change.
Will I have to be personally present with an ID card to receive my order? And what should I do if I miss my delivery?
No, not necessary at all. If you are not present we will leave the parcel in a secure area when delivery is attempted. If no secure site is available or the delivery requires a signature, we will send an e-mail, to the id provided to us. Three delivery attempts will be made on consecutive days.
What should I do, If the package I received was damaged or products damaged?
In rare cases, if you receive a damaged equipment, please submit a replacement request within 24 hours of receiving your item. If you submit a replacement request after 24 hours after receiving your order, it will be refused. In case of pre-paid order contact your seller, by writing a mail to us at firstname.lastname@example.org
What are the process to cancel any placed order and get refund? How long Aslidesi will take to refund?
Go to the Orders tab. Select Cancel Items from the menu. Select the check box next to each item you want to cancel from the order if you want to cancel multiple products. Select all of the goods if you want to cancel the entire order. When you're finished, click Cancel.
A refund generally take 3-8 business days, it is sent to the original payment method in case of pre-paid purchases or to your bank account once we receive your return or the seller notifies us of return receipt, whichever comes first in case of Cash on Delivery orders.